Meet Jan

About Jan Keller, Dental Practice Management Consultant & Speaker

Janice Keller is an experienced dental practice management consultant who is recognized and respected by both peers and clients alike for her practical, down-to-earth, results-oriented consulting programs and services. She has 30-plus years of experience in dentistry, both clinically and as an Office Manager and Software Trainer, which she uses to provide her clients and their teams with high-quality, customized practice development and education.

During her career, Jan has made a positive impact on the success and profitability of dental practices throughout the United States, and is known for her passion to lead, teach, get results, serve her clients’ best interests and provide honest feedback and guidance.

Jan Keller 2020 (2)

“My work as a consultant is often personal and it is an honor to be allowed not only into someone’s practice, but into their lives. To all my clients, past and future, I applaud your accomplishments, understand your challenges, cheer you on, and celebrate your hard-earned success.”

Jan is the author of a popular series of books and articles on Blind Spots in Dentistry™, and Forensic Hiring™, which can be read in some of the industry’s most prestigious journals, including Dr. Bicuspid, DentistryIQ and The Progressive Dentist. In addition to her on-site training and consulting services, Jan also offers clients a short-term, issue-specific, telephone-based consulting service known as Coffee Break Consulting™.

She is certified by Bent Ericksen & Associates in employee law compliance, and also certified by the Institute of Practice Management. She holds memberships in the prestigious Academy of Dental Management Consultants, the Speaking Consulting Network, the American Association of Dental Office Managers and the American Dental Assistants Association. She is a frequent speaker on U.S. and international dental platforms, where her enthusiasm and commitment to her audiences and her topics is clear.

Click here to find out more about Jan's speaking and consulting services.

Effective, Experienced Dental Practice Management Consulting, Speaking & Systems Training

Testimonials for Jan Keller & Associates

I would like to thank you again for your help with the transition at our office.  We couldn't have done it as smoothly and as professionally without you.  Our move from paper charting to a completely electronic patient record was challenging but everyone in our office is confident with the computer and software now.  I can't imagine going back to our old system of charting, either can our team.  We have a good foundation to move forward with future endeavors both professionally and personally.  Thanks again!  I'm sure our paths will cross again someday.  All the best

Richard Vermillion

I have relied on Jan for team training, educating, and practice management for over 15 years.  Whenever I present a business or practice management concern to her, she has a variety of tools to solve the problem.  The same holds true when I express an idea,  but have difficulty implementing it.  She gets a system in place to turn that idea into a reality: a tangible, measurable goal.  With Jan's insightful guidance, you can take your practice to the next level.  She has, and will continue to do so, for me.

Connie F. Cicorelli

DDS, Wilmington, DE

Jan Keller first began working with me in 1994 as a SoftDent trainer. Over the years and many talks later she became my practice management consultant. I cannot speak highly enough about Jan and the role she has played in helping me structure my practice to be both productive and profitable. She has been invaluable in helping me find and hire staff members who "fit" my style of practice and are the right person for the right job. Jan's friendly and attentive style truly set her apart from the others. I recommend Jan and her services with the highest confidence to any dentist who wants the peace of mind that comes with knowing that their practice is on the right track financially and that their staff members are happy and productive in their jobs. 

Bill Ralston

DDS, Newark, DE

Jan Keller has been invaluable to our practice for several years. She knows her business, is very professional and works well with all levels of comprehension. We have found her accomodating to our busy schedule, making interruption in our daily routine minimal. She follows up and is always available for questions. I would highly recommend her services to anyone seeking quality training with attention to detail. 

Paula Storck

Office Manager, Alpha Dental Associates, PA

Jan Keller has the knowledge of a sage and the patience of a saint. It is so reassuring to know that if we have a question or problem she is always available to help.

Ronald Glickman

DDS, Allentown, PA

Jan was very patient with her training sessions. She made us feel that no question was too stupid to ask. 

Patrick Walsh

DDS, Schwenksville, PA

Who enters my mind when thinking of a speaker for my Dental Occupations students? Jan Keller. Ms. Keller is practice management consultant, professional speaker and writer who has 25-plus years of experience in dentistry - clinically, and as an office manager and software trainer. Jan has shared her expertise numerous times on the topic "Be the One They Want to Hire". She has proven to be a friendly, engaging and intelligent speaker and works well with all levels of comprehension. Her passion and talent shine through during her interactive presentations. She delivers her material with a personal approach; it is well-organized and always provides practical information geared to her audience. Jan is a valuable source for information, her time in various areas of dentistry has given her the knowledge to effectively communicate to dental professionals and students of all ages. In my opinion, Jan is a must-have when selecting a speaker.

Lisa Cuffari

Director, Middle Bucks Institute of Technology

Your knowledge and experience has always been a great benefit to our office. We truly feel your expertise and especially your patience has always served us well.

Mark Gladnick


I can’t say enough good things about Jan Keller & Associates. Jan makes learning fun! Her use of practical situations as teaching aids makes the learning process immediately applicable. I would give my absolutely highest recommendation for Jan’s services.

Connie F. Cicorelli

DDS, Wilmington, DE

We found Jan’s experience in various aspects of office management invaluable. She’s been ‘in the trenches’ and can relate to the ‘troops’ in a special way.

Maryam Suluki

DDS, Willingboro, NJ

Jan Keller implemented our Bent Ericksen employee law  procedures. She was very professional and knowledgeable, and able to guide us on a few key concerns. I highly recommend Jan for your employee law evaluation. 

Gregg Frey

DDS, Diplomate - American Board of Orthodontists

Jan was an invaluable resource for our office when she helped us achieve our goal of thoroughly updating our office Employee Manual. Her knowledge regarding employment law compliance, coupled with her positive, patient and caring approach, led to a successful collaboration and an enjoyable experience for all involved.

George A. Bullock